Business Support Services

Shared services that cut overhead and amplify execution 

Every company needs a reliable backbone—people, places, and platforms that keep work moving. Villaron Group provides a comprehensive suite of Business Services that portfolio companies can plug into on day one: executive/secretarial support, office space, communications, and IT systems. The result is lower fixed costs, faster ramp-up, and more CEO time focused on strategy and growth. 

What we provide 

Executive Assistant & Secretarial Support: 

• Executive Assistants for CEOs to manage calendars, board packs, travel, stakeholder follow-ups, and action tracking—freeing leaders to deliver strategic outcomes. 
• Shared Reception/Secretary via our cloud phone system: your existing number is ported in; calls are answered professionally and routed instantly. Admin tasks (filing, document control, data entry) are handled to standard. 

Office Space & Facilities (Perth, Busselton, Albany): 
Modern offices with meeting rooms, display/selection areas, hot desks, and focus zones. Bookable spaces, visitor management, and on-site support help teams collaborate, host clients, and lift productivity. 

Communications & Collaboration: 
Centralised phone system managed by our team; Microsoft 365/Teams for chat, calls, and file sharing; group data/mobile plans to reduce costs. Work assignment, progress visibility, and knowledge sharing happen in one secure environment. 

IT, Software & Automation: 
Shared servers and cloud storage with role-based access; device provisioning and helpdesk; industry-standard software plus in-house programs built for construction workflows. Integration services automate routine tasks and connect estimating, drafting, finance, and CRM to eliminate double handling. 

How it works 

1. Onboard & configure: We port your phone number, set up mail/Teams, provision devices, and align permissions and templates to your brand. 
2. Operate & support: The shared services team handles reception, EA tasks, facilities, and IT support with clear response SLAs. 
3. Optimise & scale: We automate repeating processes, expand licenses as you grow, and adjust support levels to match demand.

Deliverables 

• EA-managed calendar, priorities, and board/meeting packs 
• Call answering and routing, admin task queue, and turnaround reporting 
• Office access (Perth, Busselton, Albany) with booking and visitor logs 
• Microsoft 365/Teams tenancy, shared drives, and document templates 
• IT helpdesk tickets, device management, and security baselines 
• Workflow automations and system integrations mapped to your processes 

Why Villaron Group 

• CEO bandwidth: Executive assistants and shared admin remove low-leverage tasks from leaders. 
• Lower overhead: Shared facilities and licenses convert fixed costs to variable. 
• Speed to productivity: Standardised toolsets and trained specialists mean your team is effective immediately. 
• Reliability & security: Professional call handling, IT governance, and controlled access keep operations tight. 
• Construction-ready: Tools and templates reflect real project needs—from drawings and takeoffs to WIP reporting.